Senior Program Manager SMB

Description

• Bachelor’s Degree
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience owning/managing large program or projects
• Experience using data and metrics to determine and drive improvements

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s team!
We are looking for a talented Senior Program Manager to support Small & Medium Business programs. You will own stream line processes and work to build solid programs to support Amazon partners. You will work directly with leadership, operations, transportation, sales, marketing teams, and a variety of internal and external partners to ensure the best customer experience possible.
The right candidate will have program management background and experience leading large projects. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Key job responsibilities
Partner with senior stakeholders to build and execute initiatives and roadmaps to achieve business goals.
Identify the gaps and pain points in the existing processes and come up with solutions - short and long term
Partner with teams to secure resources, scope efforts, set project priorities and milestones, and drive delivery.
Set up performance management mechanisms and track the partner performance on a day to day basis;
Write reports/documents that detail the progress to leadership on a frequent basis
Operate autonomously; drive forecasts, and handle escalations.

We are open to hiring candidates to work out of one of the following locations:

Cape Town, ZAF

• Master degree

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.